Parents should find out all the information they need before they leave home. They should get the answers in writing and make a note of people who can help once they arrive at a destination. "If when you arrive the place doesn't meet your needs, be prepared to be gently assertive," say Cheryl and Bill Duke of the Opening Door, a clearing house for information on traveling with persons with disabilities. Also, don't ask "yes" or "no" questions. Frame your queries so you'll get the details you need.
Here are some key questions.
1. How far from the entrance is the handicapped parking?
2. Are the pool and other recreational facilities accessible and if so, how? If your child uses a wheelchair and he is too big to carry, ask if the pool is equipped with a lift.
3. How can the children's program be adapted to meet the needs of my child?
4. How wide is the door to the room?
5. How many inches off the floor is the bed?
6. What can my child enjoy at this attraction from her wheelchair? "You need to realize that most theme parks and attractions will not have their personnel assist in the transfer of a child to a ride," says Bill Duke. "They have good reason. They do not want to hurt or drop the child. Parents need to realize they must assume responsibility for transferring their child."
7. How is the restaurant accessible, and are wheelchair-designated tables in smoking or nonsmoking sections? Find out if you can enter through the front door or through a kitchen delivery area.
8. How is the airline going to transport your child's wheelchair, and what are the special procedures to follow?
9. Does the terminal have a jetway or is boarding done via a stairway?
10. Which airline seats have removable armrests? Wider seats provide more room, making the transfer from a wheelchair easier.
Please keep in mind that phone numbers, addresses, and prices are subject to change. Updated August 2005.
